Shipping policy

SHIPPING POLICY

Please allow up to 2 weeks for order processing and shipment.

• During peak racing season, our apparel trailer is on the road full-time, which can occasionally cause delays. We appreciate your patience and understanding as we work to get all orders out as quickly and accurately as possible.

Processing & Shipping

• Orders are processed in the order they are received.
• Once your order has shipped, you will receive tracking information via email.
• Shipping timeframes provided by carriers are estimates and are not guaranteed.

Incorrect Orders / Customer Errors

• If an incorrect purchase is made (wrong size, wrong item, incorrect address, etc.), the customer is responsible for ALL shipping costs associated with reshipping or returning the item.

Returned to Sender / Undeliverable Packages

• If a package is returned due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the cost of reshipping.

Lost or Stolen Packages

• Once a package has been marked as delivered by the carrier, BSHEPPGEAR is not responsible for lost or stolen packages. We encourage customers to use secure delivery locations when possible.